Quotations

Any quotation is subject to the scope of work, site conditions, access requirements, equipment availability and any assumptions made at the time it is issued.

Bookings and appointments

Visit times may be agreed in advance, but exact arrival windows can depend on site conditions, travel, urgency of other jobs and other operational factors.

Deposits and staged payments

Where a job involves equipment ordering, significant labour, specialist materials or project work, a deposit or staged payment arrangement may be required before work starts or continues.

Payment

Payment terms may vary depending on the type of work. Specific payment terms should be confirmed in the quote, invoice or written agreement for the job.

Changes to scope

If the job changes because of hidden conditions, altered instructions, additional work or access issues, the quotation or scope may need to be updated.